In order to request your Return Merchandise Authorization (RMA) number, please fill out and submit the following form:

Black Spire Designs
#5 – 730 Eaton Way
Delta, B.C. V3M 6J9
Fax: 1-800-555-3649

    Your Information

    Purchaser (required)

    Address (required)

    City (required)

    Province/State (required)

    Postal/Zip (required)

    Phone (required)

    Email (required)

    Order Information

    Order # (required)

    Invoice # (required)

    Date (required)

    Item Information

    Item # (required)

    Item Description (required)

    Reason for return (required)

    Any products returned without a RMA authorization will be refused. You will be advised by fax or email for a RMA authorization number within 7 days. Please ensure you return the products in the same condition as purchased, with the original invoice.

    Please read our Terms & Conditions – Shipping and Return of Products section before you submit this form, your submission of this form signify your acceptance and agreement of our Returning Policy.