In order to request your Return Merchandise Authorization (RMA) number, please fill out and submit the following form:

Black Spire Designs
#5 – 730 Eaton Way
Delta, B.C. V3M 6J9
Canada
Fax: 1-800-555-3649

Your Information

Purchaser (required)

Address (required)

City (required)

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Postal/Zip (required)

Phone (required)

Email (required)

Order Information

Order # (required)

Invoice # (required)

Date (required)

Item Information

Item # (required)

Item Description (required)

Reason for return (required)

Any products returned without a RMA authorization will be refused. You will be advised by fax or email for a RMA authorization number within 7 days. Please ensure you return the products in the same condition as purchased, with the original invoice.

Please read our Terms & Conditions – Shipping and Return of Products section before you submit this form, your submission of this form signify your acceptance and agreement of our Returning Policy.